Developing a Persuasive Business Case

Need to develop a persuasive Business Case?   This highly practical workshop will assist you to develop and document a comprehensive and robust business case.   You will learn how to use the business case to clearly articulate the project, including:
 •  outcomes and/or objectives;
 •  scope;
 •  assumptions and any limitations;
 •  solution options and preferred option;
 •  resourcing and costs;
 •  critical success factors;
 •  key dependencies;
 •  key performance measures; and
 •  risk assessment and management strategy.

You may also be interested in our accredited courses leading to qualifications in government or government procurement.

Managing a Project

Need to manage a project?   This practical and hands-on workshop will show you how to manage a straightforward project or a section of a larger project.   It focuses on the application of project management skills and the requirement to meet timelines, quality standards, budgetary limits and other requirements set for the project.

You may also be interested in our accredited courses leading to a qualification in project management and / or AIPM accreditation.

Planning and Conducting a Tender

Need to plan for and run a tender?   This intensive, practical workshop will assist you to plan and conduct a tender process that complies with legal requirements and government and organisational policy guidelines for the tender process.   You will have the opportunity to practice tender evaluation techniques within your organisation's policy framework during this workshop.   This workshop can be adapted to provide a one day legal and policy overview.

You may also be interested in our accredited courses leading to a qualification in government procurement.

Preparing the Procurement Negotiating Team

Need help with negotiating your tender or contract?   This highly practical and interactive workshop is most effective when run with the negotiating team shortly before the live negotiations. This workshop will equip you with targeted strategies, tools and skills to more effectively conduct negotiations.   We will use your real life negotiation issues to consolidation your new negotiating skills and effectively prepare the team for the negotiations.   This workshop is very popular because it provides immediate, practical result to teams who need to achieve real outcomes from the upcoming negotiations.  

You may also be interested in our accredited courses leading to qualifications in government procurement.

Managing a Contract

This practical workshop will assist you to manage your contracts.   You will gain an understanding of legal issues that apply to contracts, government and organisational policy relating to contract management, as well as practical tips on getting the best from your contractors.   You will have the opportunity to practise a range of contract management techniques including preparing a contract management plan, negotiating with contractors and performance management.

You may also be interested in our accredited courses leading to qualifications in government procurement.

Risk Management

This practical workshop will assist you to develop and apply a risk management plan.   Using a methodology based on AS/NZS 4360 Risk Management and your organisation's risk guidelines, you will learn to identify, assess, evaluate, and treat risks from your working environment. This program can be tailored to suit specific projects, procurement processes, OH&S and many other common workplace activities.

You may also be interested in our accredited courses containing risk management units, such as qualifications in government, government procurement or project management.

Time Management

Too much to do, too little time!  Is this you?  Take control with this practical and interactive workshop which will equip you with the skills to balance your tasks and priorities and achieve more.   Learn how to work smarter, not harder, so you can achieve more with less stress and more fun.
You may also be interested in our accredited courses leading to qualifications in government or business.

Customer Service

How do you rate?   This course will inspire and motivate you to deliver 5-Star customer service to your clients.   It will show how delivering consistent customer service excellence can boost profits for businesses and lead to improved service delivery for government agencies.   It will show you how to deliver what you promise, delight customers by under promising and over delivering, how to turn complaints into a opportunity for improvement, how to develop lasting relationships with your customers and much more.

You may also be interested in our accredited courses containing customer service units, such as qualifications in government or business

Occupational Health & Safety

Do you know your OH&S responsibilities?   This highly practical and interactive workshop covers the legal and regulatory framework of OH&S.   Understand your obligations as an employee or employer.   It also contains lots of interesting facts and practical tips and guidance on good OH&S practices.   This course is invaluable for employees and managers alike. This program can be tailored to assist workgroups to develop their own OH&S plans and / or conduct effective OH&S audits in your workplace.

You may also be interested in our accredited courses containing OH&S units, such as qualifications in government or business.

Improving Written Communication

Writing skills not up to scratch?  This intensive hands-on workshop contains a range of valuable information and practical tips aimed at enhancing the content and presentation of your written work.  The workshop will cover some of the fundamentals of effective business writing including:
 •  tips for successful business writing;
 •  the importance of proper sentence structure;
 •  a review of punctuation including the correct use of commas and apostrophes;
 •  the fundamentals of business correspondence with a focus on presentation and layout of letters and memos; and
 • common pitfalls and mistakes.

You may also be interested in our accredited courses containing communication units, such as qualifications in government or business.