Bayley and Associates - Our Clients Say how much they enjoy their Project Management, Contract Management, Procurement, Financial Management and other training with Bayleys!

What our clients are saying...

As part of our standard RTO continuous improvement program we seek feedback from our course participants. We have collected a small sample of comments from our participants. Our clients talk about us - this is what they are saying...

	'Julie was engaging kept the group engaged with each other. Enjoyed the sharing of work experiences relevant to the training.' Project Management Fundamentals (Defence Materiel Organisation), May 2011.
	'I had no idea about procurement, so I learnt heaps. It was presented well; Natalie knew her stuff! Very informative.' Procurement Essentials (Department of Parliamentary Services), May 2011.
	'Natalie uses excellent first hand examples. Realistic group-based assessments that mirrors real life teams.' Certificate IV Government (Procurement & Contracting) (DEEWR), May 2011.
	'Gordon is an excellent presenter! And knows so much it isn't funny! Great sense of humour.' Financial Delegations (Comcare), Apr 2011.
	'Natalie was very energetic and had an impressive knowledge of examples to demonstrate the issues she was presenting.' Procurement Essentials (Department of Parliamentary Services), Apr 2011.
	'Very knowledgeable presenter. It was great to have lots of examples. Geoff has a wonderful way of teaching people without making you feel dumb when you know you have it wrong.' Manual Handling (Goodwin Aged Care), Mar 2011.
	(Geoff had) so many techniques learnt to make my life easier and safer - excellent!! Best presenter yet! Learnt more today than from all other training sessions previously. This course should be mandatory for all new staff - show them the right way from the beginning so they don't pick up bad habits. Manual Handling (Goodwin Aged Care), Mar 2011.
	Geoff talks our speak, knows our problems. He's been there, done that, and he's bloody interesting!! Manual Handling (Sharing Places), Mar 2011. .
	'Geoff had great knowledge. So enthusiastic about teaching which made it very interesting.' Manual Handling (Goodwin Aged Care), Mar 2011.
	'As always, a quality training session with a wonderful facilitator (Geoff).' Manual Handling Training (Goodwin Aged Care), Mar 2011.
	'Stephen is a great presenter and has a wealth of knowledge and examples.' Advanced Diploma of Government (Strategic Procurement), Feb 2011.
	'Gordon showed a great knowledge of the topic and was able to answer all questions and queries at an level we could easily understand.' Contract Management (Comcare), Feb 2011.
	'Julie is the best presenter I have seen since joining DMO, she is very patient and knowledgeable.' Project Management Fundamentals (Defence Materiel Organisation), Dec 2010.
	'Stephen was an excellent facilitator his knowledge and understanding of Contract Management is second to none. The information taken out of this course will leave me with a good understanding on how to be an effective contract manager. Thanks Stephen.' Administer Contracts (Department of Infrastructure), Nov 2010.
	A fantastic presenter (John) with excellent knowledge and examples. Project Management Fundamentals (Defence Material Organisation), November 2010.
	Very happy with the course, good pace, examples and answers to questions.’ ‘Stephen makes us feel relaxed and discussion flows freely.’ Diploma of Government (Project Management), Department of Finance and Deregulation, Sep 2010.
	‘Excellent engagement, delivery and support for learning by facilitator (Stephen)’ ‘Stephen is an excellent presenter. I would definitely recommend the course to others.’ Diploma of Project Management, Public Offer Course, Aug 2010.
	‘Great presenter, energetic and lots of scenarios and experience. Thanks Geoff.’ Diversity, Department of Finance and Deregulation, Aug 2010.
	‘Natalie was very engaging and professional and quickly bonded with individuals into a group.’ Certificate IV in Government (Procurement), Public Offer Course, Aug 2010.
	‘The course instructor (Natalie) was engaging and provided relevant examples to help the students grasp the concepts. The instructor was highly knowledgeable.’ ‘The course was extremely useful, with good practical examples, particularly the activities.’ ‘Natalie is very happy to stop and expand on any topic which we want to discuss/clarify things.’ Diploma of Government (Contract Management), Department of Immigration and Citizenship, Aug 2010.
	‘A very enjoyable and informative course’ ‘Excellent trainer (Geoff) kept us engaged and was flexible to our needs.’ Certificate IV in Training and Assessment, Australian Federal Police, Jun 2010.
	‘Presenter (Natalie) was very clear, easy to understand which made the course easy to follow’ Diploma of Government (Contract Management), Centrelink, May 2010.
	‘I found the trainer (Stephen) very knowledgeable, very helpful and flexible to everyone's requirements.’ Certificate IV in Project Management, Centrelink, May 2010.
	‘John has excellent knowledge and is a very good presenter.’ ‘John has very extensive subject knowledge and presents well.’ Project Management Fundamentals, Department of Human Services, May 2010.
	‘Well structured and developed course. Ruth was able to intersperse theory, anecdotes and practical advice to keep interest levels and involvement high.’ ‘Examples provided by the presenter were very relevant that all could relate to. This was useful in clarifying individual's thoughts. Ruth's enthusiastic nature was beneficial to keep the focus of the group.’ Diploma of Project Management, Department of Human Services, Apr 2010.
	‘Geoff was a fantastic facilitator who obviously knew the material very well.’ ‘Geoff was great and kept everybody involved. He made it a very enjoyable learning environment.’ ‘Congratulations to Geoff and his presentation style. His professionalism enabled students to take on board the subject content with ease.’ Certificate IV in Training and Assessment, Australian Federal Police, Mar 2010.
	‘Stephen delivered this section of our course very well’ ‘Good balance of theory and practical and presenters experiences were useful examples’ ‘Presenter provides a comfortable and trusting atmosphere to encourage open discussion’ Advanced Diploma of Government (Strategic Procurement), ACT Procurement, Solutions, Feb 2010.
	‘Geoff made a 'dry subject' interesting and enjoyable. Most importantly 'Our Responsibilities. Thank you.” Advanced Diploma of Government (Strategic Procurement), ACT Procurement Solutions, Feb 2010.
	‘Excellent examples provided by Natalie made the course very interesting and understandable’ ‘Natalie has great examples and experience. Very engaging. We are all really impressed’ Diploma of Government (Contract Management), Department of Immigration & Citizenship, Feb 2010.
	‘Geoff was adaptable and extremely knowledgeable on all aspects of subject matter and brought in relevant scenarios” Workplace Assessor Training, Department of Defence, Jan 2010.
	‘Very well run course, catered for everybody and their needs’ ‘This could not have been any better - I am now confident to manage my contracts. Well done (Ruth) and many thanks’ Administer Contracts, Australian High Commission – London, Jan 2010.
	‘The presenter (Geoff) was so lovely… funny, friendly and well, just lovely” ‘A lot of previous knowledge in areas. Great delivery/engagement” ‘Presenter was very engaging” Certificate IV Government (Procurement) – OH&S & Diversity, Department of Immigration & Citizenship, Nov 2009.
	“Best training I've attended in a long time. I have learnt a lot!! Thank you (Stephen)” Administer Contracts, Department of Infrastructure, Nov 2009.
	‘Very informative sessions, presented in a professional and interesting manner’ ‘Use of anecdotes was useful’ ‘Very well presented’ ‘A very informative course, well presented and definitely enlightening’ ‘Excellent, great presenter (Natalie)’ Diploma of Government (Contract Management), Department of Immigration & Citizenship, Nov 2009.
	‘Geoff knew his stuff” ‘Brilliant, informative and an excellent learning opportunity, many thanks” ‘An excellent course and Geoff made the course extremely interesting and fun” Diploma of Government (Contract Management), Department of Immigration & Citizenship, Nov 2009.
	‘Greg's delivery was very engaging, good pace and knowledge’ Certificate IV Government (Procurement), Department of Immigration & Citizenship, Nov 2009.
	‘Geoff - keep up the excellent work. Very helpful and essential’ Manual Handling Training, Koomari, Nov 2009.
	‘Top presenter (Natalie) - Very knowledgeable, good interaction with participants’ Certificate IV Government (Procurement), Department of Immigration & Citizenship, Oct 2009.
	‘Liked the examples and practical experience provided by instructor (Stephen)’ ‘Excellent presenter, skillful, patient and experienced’ Diploma of Government (Contract Management), Department of Finance & Deregulation, Oct 2009.
	‘Our presenter (Geoff) did a great job on a subject that I have done plenty of times to keep it relevant, interesting and entertaining” Manual Handling Training, Sharing Places, Oct 2009.
	Great group, great presenter. Thanks Natalie!! Presenter very knowledgeable, engaging and approachable. Very relevant/learning heaps! There appears to be a broad range of experience amongst participants - Natalie balances this well so no-one is left behind. Diploma of Government (Contract Management), Public Offer, Aug 2009.
	The best Manual Handling course I have attended. I learnt heaps Geoff! Manual Handling training, Hartley Life, July 2009.
	I enjoyed having the opportunity to think in depth about complex and relevant issues. I'm very enthusiastic to be doing this course after nearly 4 years of no formal training. Very useful course - also learnt from other participants sharing their knowledge and experiences.Advanced Diploma of Government (Strategic Procurement), ACT Procurement Solutions, July 2009
	Presenter is extremely helpful and approachable. Lots of discussion, prompting of ideas and encouragement. PSPPROC409A, July 2009.
	Excellent presentation - useful additions to my existing knowledge and experience. Introduction to Project Management, Department of Climate Change, July 2009.
	Geoff Wallace is an excellent presenter. He knows his subject matter and is very good at facilitating.Certificate IV in Training and Assessment, Australian Federal Police, July 2009.
	I will now feel competent in administration of contracts particularly those I'm currently managing. I'll definitely do up a contract plan, will also improve record keeping. Administer Contracts. Department of Infrastructure, June 2009.
	Presenter had a good level of knowledge and gave excellent real-life examples. Good breakdown of theory/activities. This was a great course, the materials were comprehensive and well organised, and the presenter was enthusiastic. From not knowing much about Project Management I now feel confident to tackle a project correctly. Introduction to Project Management (DIAC), Jun 2009.
	“Geoff was an excellent and enjoyable presenter. I look forward to other sessions run by him!" "A pleasure to participate in training with such a vibrant knowledgeable presenter. Thank you!!" Certificate IV in Government (FaHCSIA), Mar 2009
	“Excellent presenter (Kim) kept everyone motivated. Thankyou." Diploma of Government (Contract Management), Centrelink, Mar 2009
	“Great presenter (Geoff) - made it very interesting and fun." OHS and Diversity (DSD), Mar 2009
	“(Ruth) You are a very good presenter and I enjoyed listening to you. The class discussion was relevant to my day by day work tasks and office environment." Diploma of Government (FaHCSIA), Mar 2009
	“My pre-conceived thoughts were that today’s subject matter could be 'difficult' / 'dry'. I was wrong!! Very rich in content!" Certificate IV in Government (FaHCSIA), Feb 2009
	“I found this to be a relaxed but comprehensive course. The facilitator, Stephen, was able to relax the room and get us all engaged with the course work. This course was really enjoyable and I'd definitely encourage my colleagues to participate." Diploma of Government (Project Management) Finance, Feb 2009
	“An excellent trainer (Geoff) who is a key asset to his organisation." Certificate IV in Training and Assessment, Feb 2009
	“I currently work in procurement but definitely see the benefit of the course." Simple Procurement (Infrastructure), Feb 2009
	“Very informative, interesting and useful. Presenter (Geoff) had great enthusiasm and clarity and respect for trainees." Manual Handling, Dec 2008
	“I found the course very well presented and explained. It will be very beneficial for me to have done this for my career development." Project Management Methodology, Oct 2008
	“This was one of the best and most useful training courses I have attended." "Trainer (Kim) excellent - involved all the group, and injected humour effecting training - really enjoyed it!” Simple Procurement, Sep 2008
	Trainer (Kim) excellent - involved all the group, and injected humour effecting training - really enjoyed it!” Simple Procurement, Sep 2008
	“Our facilitator had excellent knowledge and provided interesting and relevant examples. Nice to have a presenter that’s an expert in the field.” Contract Management, Aug 2008
	“An excellent presenter who answered all questions with a high level of knowledge and understanding of the subject. Thank you.” Diploma of Project Management, Jun 2008
	“Greg did a great job of explaining diversity and produced some thought-provoking discussion. A great day - very informative.” Certificate IV in Business (Frontline Management). Apr 2008
	“The best course I have been on in the 9 years I have been in defence. It was interactive, interesting and the teams worked very well together.” Certificate IV Government (Procurement), Mar 2008
	“I wish I'd done this course years ago. I'd also like to see more people I work with take this course, especially my boss, so we all have a better level of expertise. I feel more confident approaching the challenging contract I help to manage and feel I have a more holistic approach to the entire contract management process. Thanks for your advice and making the course so entertaining.” Administer Contracts, Mar 2008
	A very well laid out course. 10/10 for the presenter who made what could have been a boring topic very interesting.” Contract Negotiation, Jan 2008
	“One of the best courses I have done in my time in the RAAF!” RAAF Workplace Assessor Training, Oct 2007
	"Ruth Bayley is an exceptional instructor with excellent subject knowledge” Simple Procurement, Oct 2007
	“Absolutely loved real life examples. It is very useful and helpful to see how theory applies in the real life.” Certificate IV in Government (Procurement), Sep 07
	“You made a dry topic interesting - well done!” Facilitating Meetings and Presentations, Sep 07
	“Presenters knowledge & examples aided my learning & skill gaps. Excellent – Thanks” PSPPROC 409A Receive and Select Offers, Centrelink, Apr 07
	“I am well versed in contract management and risk management. I was my Department’s Business Continuity Manager and risk manager a few years ago. The course was great to refresh and update my knowledge.” Diploma of Government (Contract Management), Mar 07
	“I was very impressed with the level of knowledge Geoff has and would be delighted to do another of his courses.” Manual Handling, Feb 2007
	“I felt the training was fantastic and that my needs and expectations were met. The presenters - Anita and Geoff worked as a great team, were social and fitted in well.” Centacare, Feb 2007

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